Frequently Asked Questions
Everything you need to know about your SARAZARA experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
How do I find the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring your favorite garment at home and comparing it to our specifications for the perfect fit.
What payment methods do you accept?
SARAZARA accepts all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. Over 65% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we vet all our manufacturing partners for fair labor practices.